Found this via Tomalak. Shneiderman says that visual interfaces will let us master complex information systems. I think being comfortable with a complex system is very different from ‘mastering’ it. More momentum moving us to Neal Stephenson’s oral/visual culture?
“Shneiderman thinks visual tools are what will let humans master computers. If he’s right, the next-generation Internet may have fewer software “robots” than most pundits predict. Or if software agents do catch on, visual tools may be how we control them.
Control, after all, is what Shneiderman thinks is still missing from the computing experience. Computers and the Internet are too darned frustrating, he says, and the only way to put people back in control is through new software designs that are more human-centered, chiefly by leveraging our powerful visual sense.”
