This struck me in the Star Wars Galaxies review on Gamespy:

” As many have mentioned, there are still quite a few bugs in Star Wars Galaxies … but I tend to think of it as a service rather than just a game: They are improving it every day, working at an intensity that is unlike that of any subscription service in memory.”

» Gamespy.com: Star Wars Galaxies: Pile-On!
[found via many-to-many]