Sold: One Brompton

The way to LDN's heart is on a brompton

I got my Brompton six years ago, while I was still reverse-commuting every day from central London to Hampshire. Nokia’s UK design studio was located in glamorous Farnborough at the time, and quite a few of us travelled west from Waterloo for an hour or so, where there was a incredibly-depressing shuttle bus to the anonymous office park where we drank a lot of tea and tried to seduce implacable engineers and product managers with endless flash mockups of what we thought were better UIs than s60.

But that’s a tale for another day.

The train ride you could cope with – competitive crosswording with Matt Brown, Joe McCloud’s stream of consciousness narration of the suburban landscapes we trundled through (think Jonathan Meades meets Bill Hicks), Eddie’s terrible puns – but wait for the shuttle bus and the cramped, smelly bus ride itself were the last straw for many, who opted to bike the last couple of miles to the office every day instead.

There were a few tribes – the fast and furious fixies of Adam and Silas, Tom and Mattias the oak-legged mud-loving MTBers… and then, me… initially on a Strida, with its rubber belt, tiny wheels, pennyfarthing-seating and terrifying twitch-steering.

1st commute

Despite it’s quirks, I loved the Strida – at least compared to the shuttle bus. It was perfect for the train -> work -> train -> pub -> first floor flat daily life I had back then.

Strida Day #1

The lack of gears started to be noticed on even the slight climbs between Farnborough station and Nokia HQ, so after only a few months, in September 2006 I upgraded to my Brompton.

Wheels for yr mind

Up until last year it was my primary bike – until I started cycling my entire route to work rather than folding up and getting on the train. It sat forlorn in the studio, and then my kitchen – until last Saturday when I sold it to welovebromptons.co.uk, from where it will hopefully find a new home.

I loved my brompton as I’ve not loved many of my possessions. Not only for it’s utility and efficency – but also for what it represented: British design, engineering and manufacture.

I was fortunate to be invited to the Brompton factory in 2010.

Visiting the Brompton Bicycles factory, July 2010 - 17

I believe that at the time it was (and it still maybe) the only full manufacturing site in London. It was fantastic to see the skill, care and attention to detail that was given to every process.

Visiting the Brompton Bicycles factory, July 2010 - 04

Also the integration of design, engineering and manufacture – the continuum of concern that the designers had for the material and human processes at work in the factory.

Visiting the Brompton Bicycles factory, July 2010 - 14

Visiting the Brompton Bicycles factory, July 2010 - 06

Visiting the Brompton Bicycles factory, July 2010 - 07

Design was not an abstract activity, but an integral one – with a tight feedback loop from the shop floor, the testing suites, the customer service.

And the shop floor itself was a treat for a designer – a rainbow of coated metal…

Visiting the Brompton Bicycles factory, July 2010 - 08

So, sadly it’s goodbye to all that for now, no longer will I be able to tuck my green machine into the convenient parking bay provided by The Shepherdess…

The Bromptronozord

But I dare say I’ll own one again, one day.

Handsome, handsome machines.

Blog all dog-eared unpages: Guilty Robots, Happy Dogs: The Question of Alien Minds by David McFarland

If you know me, then you’ll know that “Guilty Robots, Happy Dogs” pretty much had me at the title.

It’s obviously very relevant to our interests at BERG, and I’ve been trying to read up around the area of AI, robotics and companions species for a while.

Struggled to get thought it to be honest – I find philosophy a grind to read. My eyes slip off the words and I have to read everything twice to understand it.

But, it was worth it.

My highlights from Kindle below, and my emboldening on bits that really struck home for me. Here’s a review by Daniel Dennett for luck.

“Real aliens have always been with us. They were here before us, and have been here ever since. We call these aliens animals.”

“They will carry out tasks, such as underwater survey, that are dangerous for people, and they will do so in a competent, efficient, and reassuring manner. To some extent, some such tasks have traditionally been performed by animals. We place our trust in horses, dogs, cats, and homing pigeons to perform tasks that would be difficult for us to perform as well if at all.

“Autonomy implies freedom from outside control. There are three main types of freedom relevant to robots. One is freedom from outside control of energy supply. Most current robots run on batteries that must be replaced or recharged by people. Self-refuelling robots would have energy autonomy. Another is freedom of choice of activity. An automaton lacks such freedom, because either it follows a strict routine or it is entirely reactive. A robot that has alternative possible activities, and the freedom to decide which to do, has motivational autonomy. Thirdly, there is freedom of ‘thought’. A robot that has the freedom to think up better ways of doing things may be said to have mental autonomy.”

“One could envisage a system incorporating the elements of a mobile robot and an energy conversion unit. They could be combined in a single robot or kept separate so that the robot brings its food back to the ‘digester’. Such a robot would exhibit central place foraging.”

“turkeys and aphids have increased their fitness by genetically adapting to the symbiotic pressures of another species.

“In reality, I know nothing (for sure) about the dog’s inner workings, but I am, nevertheless, interpreting the dog’s behaviour.”

“A thermostat … is one of the simplest, most rudimentary, least interesting systems that should be included in the class of believers—the class of intentional systems, to use my term. Why? Because it has a rudimentary goal or desire (which is set, dictatorially, by the thermostat’s owner, of course), which it acts on appropriately whenever it believes (thanks to a sensor of one sort or another) that its desires are unfulfilled. Of course, you don’t have to describe a thermostat in these terms. You can describe it in mechanical terms, or even molecular terms. But what is theoretically interesting is that if you want to describe the set of all thermostats (cf. the set of all purchasers) you have to rise to this intentional level.”

“So, as a rule of thumb, for an animal or robot to have a mind it must have intentionality (including rationality) and subjectivity. Not all philosophers will agree with this rule of thumb, but we must start somewhere.”

We want to know about robot minds, because robots are becoming increasingly important in our lives, and we want to know how to manage them. As robots become more sophisticated, should we aim to control them or trust them? Should we regard them as extensions of our own bodies, extending our control over the environment, or as responsible beings in their own right? Our future policies towards robots and animals will depend largely upon our attitude towards their mentality.”

“In another study, juvenile crows were raised in captivity, and never allowed to observe an adult crow. Two of them, a male and a female, were housed together and were given regular demonstrations by their human foster parents of how to use twig tools to obtain food. Another two were housed individually, and never witnessed tool use. All four crows developed the ability to use twig tools. One crow, called Betty, was of special interest.”

“What we saw in this case that was the really surprising stuff, was an animal facing a new task and new material and concocting a new tool that was appropriate in a process that could not have been imitated immediately from someone else.”

A video clip of Betty making a hook can be seen on the Internet.

“We are looking for a reason to suppose that there is something that it is like to be that animal. This does not mean something that it is like to us. It does not make sense to ask what it would be like (to a human) to be a bat, because a human has a human brain. No film-maker, or virtual reality expert, could convey to us what it is like to be a bat, no matter how much they knew about bats.”

We have seen that animals and robots can, on occasion, produce behaviour that makes us sit up and wonder whether these aliens really do have minds, maybe like ours, maybe different from ours. These phenomena, especially those involving apparent intentionality and subjectivity, require explanation at a scientific level, and at a philosophical level. The question is, what kind of explanation are we looking for? At this point, you (the reader) need to decide where you stand on certain issues”

“The successful real (as opposed to simulated) robots have been reactive and situated (see Chapter 1) while their predecessors were ‘all thought and no action’. In the words of philosopher Andy Clark”

“Innovation is desirable but should be undertaken with care. The extra research and development required could endanger the long-term success of the robot (see also Chapters 1 and 2). So in considering the life-history strategy of a robot it is important to consider the type of market that it is aimed at, and where it is to be placed in the spectrum. If the robot is to compete with other toys, it needs to be cheap and cheerful. If it is to compete with humans for certain types of work, it needs to be robust and competent.”

“connectionist networks are better suited to dealing with knowledge how, rather than knowledge that”

“The chickens have the same colour illusion as we do.”

For robots, it is different. Their mode of development and reproduction is different from that of most animals. Robots have a symbiotic relationship with people, analogous to the relationship between aphids and ants, or domestic animals and people. Robots depend on humans for their reproductive success. The designer of a robot will flourish if the robot is successful in the marketplace. The employer of a robot will flourish if the robot does the job better than the available alternatives. Therefore, if a robot is to have a mind, it must be one that is suited to the robot’s environment and way of life, its ecological niche.”

“there is an element of chauvinism in the evolutionary continuity approach. Too much attention is paid to the similarities between certain animals and humans, and not enough to the fit between the animal and its ecological niche. If an animal has a mind, it has evolved to do a job that is different from the job that it does in humans.

“When I first became interested in robotics I visited, and worked in, various laboratories around the world. I was extremely impressed with the technical expertise, but not with the philosophy. They could make robots all right, but they did not seem to know what they wanted their robots to do. The main aim seemed to be to produce a robot that was intelligent. But an intelligent agent must be intelligent about something. There is no such thing as a generalised animal, and there will be no such thing as a successful generalised robot.

Although logically we cannot tell whether it can feel pain (etc.), any more than we can with other people, sociologically it is in our interest (i.e. a matter of social convention) for the robot to feel accountable, as well as to be accountable. That way we can think of it as one of us, and that also goes for the dog.”

My problem with the “Internet Of Things”

Is the things.

Or to be more specific, the fetishisation of the things.

To be clear, I like things.

I even own some of them.

Also, my company enjoys making and selling things, and has plans to make and sell more.

However, in terms of the near-term future of technology – I’m not nearly as interested in making things as making spimes.

NEED SETUP

Spimes and the Internet Of Things get used interchangeably in discussion these days, but I think it’s worth making a distinction between things and spimes.

That distinction is of course best put by the coiner of the term, Bruce Sterling – in his book which is the cause of so much of this ruckus, “Shaping Things“.

I’m going to take three quotes defining the Spime from Shaping Things as picked out by Tristan Ferne in, coincidently, a post about Olinda.

“SPIMES are manufactured objects whose informational support is so overwhelmingly extensive and rich that they are regarded as material instantiations of an immaterial system. SPIMES being and end as data. They are designed on screens, fabricated by digital means and precisely tracked through space and time throughout their earthly sojourn.” [Shaping Things, p.11]

“The key to the SPIME is identity. A SPIME is, by definition, the protaganist of a documented process. It is an historical entity with an accessible, precise trajectory through space and time.” [Shaping Things, p.77]

“In an age of SPIMES, the object is no longer an object, but an instantiation. My consumption patterns are worth so much that they underwrite my acts of consumption.” [Shaping Things, p. 79]

“…the object is no longer an object, but an instantiation” – this sticks with me.

A spime is an ongoing means, not an end, like a thing.

As I say, I enjoy things, and working in a company where there are real product designers (I am not one).

A while ago, back when people used to write comments on blogs, rather than just spambots, I wrote about the dematerialisation of product through the expansion of service-models into domains previously centred around product ownership.

It was partly inspired by Bruce’s last Viridian note, and John Thackara‘s writing on the subject amongst others.

But now I feel ‘Unproduct‘ is a bit one-sided.

The stuff I was struggling towards in negroponte switch has become more important.

The unmet (and often unstated) need for a physical ‘attention anchor’ or ‘service avatar’ as Mike Kuniavsky puts it in his excellent book ‘Smart Things‘.

Matter is important.

For Bryan Boyer

To which you quite rightly cry – “Well, duh!”

It is something we are attuned to as creatures evolved of a ‘middle world’.

It is something we invest emotion, value and memory in.

Also, a new language of product is possible, and important as the surface of larger systems.

Icebergs & Photons

I tried to pick at this with ‘Mujicomp‘.

A product design language for the tips of large service-icebergs: normalising legibility, fluent and thresholding.

Making beautiful seams.

Things that are clear, and evident – unmagical (magic implies opacity, occulting of meaning, mystery and hence a power-relationship) but delightful, humble, speaking-in-human, smart as a puppy.

And perhaps, just perhaps – by edging them toward being spimes, they can become fewer-in-number, better made, more adaptive to our needs and context, better at leaving our lives and being remade.

Another thing I’m re-evaluating are glowing rectangles.

I’ve long held somewhat of a [super]position that the more we can act and operate in and on-the-world rather than through a screen – the better.

I’m not sure it’s as clear as that anymore.

The technological and economic momentum of the glowing rectangle is such that, barring peak-indium or other yet-unseen black-swans getting in the way, personally-owned screens full of software and sensors reacting to a ‘dumb’ physical world seems to be a safer bet for near-to-mid-term futures, rather than ‘ubiquitous’ physical-computing based in the environment or municipal infrastructures.

A lot of friends are at an event right now called “Laptops & Looms”, debating exactly these topics.

Russell Davies, who organised it, wrote something recently that prompted this chain of thought, and I wish I could have been there to chat about this with him, as he’s usually got something wise to say on these matters.

Work commitments mean I can’t be there unfortunately, but I know they are querying and challenging some of the assumptions of the last decade of interaction design, technology and punditry as much as possible.

The hype about 3d printing, ubiquitous computing and augmented reality could really be grounded by the personal experiences of a lot of people attending the event, who know the reality of working within them – they have practical experience of the opportunities they afford and the constraints they present. I really hope that there will be lots to read and digest from it.

Personally, returning to the source of some of these thoguhts, Bruce’s Shaping Things – has been incredibly helpful. Just reminding oneself of the wikipedia clift-notes on Spimes has been galvanising.

Physical products are fantastic things to think about and attempt to design.

And, bloody hard to do well.

But a new type of product, a new type of thing that begins and ends in data, and is a thing only occasionally – this is possible too – along with new modes of consumption and commerce it may bring.

The network is as important to think about as the things.

The flows and the nodes. The systems and the surface. The means and the ends.

The phrase “Internet Of Things” will probably sound as silly to someone living in a spime-ridden future as 1990s visions of “Cyberspace”, as distinct realm we would ‘jack into’ seem to us now as we experience the mundane-yet-miraculous influence of internet-connected smartphones on our ‘real’ geographies.

In that sense it is useful – as a provocation, and a stimulus to think new thoughts about the technology around us. It just doesn’t capture my imagination in the same way as the Spime did.

You don’t have to agree. I don’t have to be right. There’s a reason I’ve posted it here on my blog rather than that of my company. This is probably a rambling rant useless to all but myself. It’s a bit of summing-up and setting-aside and starting again for me. This is going to be really hard and it isn’t going to be done by blogging about it, it’s going to be done by doing.

This is just what I what I want to help do. Still.

Better shut-up and get on with it.

System Persona

Ben Bashford’s writing about ‘Emoticomp‘ – the practicalities of working as a designer of objects and systems that have behaviour and perhaps ‘ intelligence’ built-into them.

It touches on stuff I’ve talked/written about here and over on the BERG blog – but moves out of speculation and theory to the foothills of the future: being a jobbing designer working on this stuff, and how one might attack such problems.

Excellent.

I really think we should be working on developing new tools for doing this. One idea I’ve had is system/object personas. Interaction designers are used to using personas (research based user archetypes) to describe the types of people that will use the thing they’re designing – their background, their needs and the like but I’m not sure if we’ve ever really explored the use of personas or character documentation to describe the product themselves. What does the object want? How does it feel about it? If it can sense its location and conditions how could that affect its behaviour? This kind of thing could be incredibly powerful and would allow us to develop principles for creating the finer details of the object’s behaviour.

I’ve used a system persona before while designing a website for young photographers. The way we developed it was through focus groups with potential users to establish the personality traits of people they felt closest to, trusted and would turn to for guidance. This research helped is establish the facets of a personality statement that influenced the tone of the copy at certain points along the user journeys and helped the messaging form a coherent whole. It was useful at the time but I genuinely believe this approach can be adapted and extended further.

I think you could develop a persona for every touchpoint of the connected object’s service. Maybe it could be the same persona if the thing is to feel strong and omnipresent but maybe you could use different personas for each touchpoint if you’re trying to bring out the connectedness of everything at a slightly more human level. This all sounds a bit like strategy or planning doesn’t it? A bit like brand principles. We probably need to talk to those guys a bit more too.

My talk from Frontiers of Interaction, Rome 2009

Which I’ve written a little bit more about over at the S&W Pulse Laser.

I felt I rushed the talk, which was probably not wise as I was giving it in English to an Italian audience, but there’s stuff in there I want to dig into further in the coming months for sure. If you for some reason feel the need to punish yourself and want to see my lack-lustre performance it’s captured forever here, but deep thanks to (most of) the audience for indulging me and not falling asleep or wandering off chatting into the gorgeous Italian sunshine… I know I would have…

The concept of “Thingfrastructure” in the talk is something I’ve found myself scribbling in the margins of my moleskine for a few months now, and it’s something I want to come back to: resilience in services, especially when connected to things – and whether it’s possible to design ‘things’ that generate resilient services for themselves. I think it’s been in the back of my mind since Ryan Freitas gave an excellent talk on the subject at MX last year in San Francisco. Anyway – as I say, I’ll keep scribbling, and hopefully others will too.

Thanks very much indeed to Leander, Matteo, Manuela and all the team behind Frontiers for the kind invitation to speak and a wonderful time in Rome.

UPDATE:
The good folk at Adaptive Path have pointed out that (unbeknownst to me) Brandon Schauer was walking this path a few months ago. He’s a smart cookie is Brandon.

A palimpsest for a place: TheIncidental at Salone Di Mobile 2009

THE INCIDENTAL 01, originally uploaded by dcharny.

The year of the papernet continues a-pace!

Very exciting this morning to see the first edition of The Incidental, a project done for the British Council by Schulze&Webb, Fromnowon, Åbäke and others, for the Salone Di Mobile furniture and design event in Milan, which is about the biggest event in the product design world

I was lucky enough to get contacted by Daniel of Fromnowon early on in the genesis of the project, when they were moving the traditional thinking of staging an exhibition of British product design to a service/media ‘infrastructure intervention’ in the space and time of the event itself.

Something that was more alive and distributed and connected to the people visiting Salone from Britain, and also connecting those around the world who couldn’t be there.

From the early brainstorms we came up with idea of a system for collecting the thoughts, recommendations, pirate maps and sketches of the attendees to republish and redistribute the next day in a printed, pocketable pamphlet, which, would build up over the four days of the event to be a unique palimpsest of the place and people’s interactions with it, in it.

One thing that’s very interesting to me is using this rapidly-produced thing then becomes a ‘social object’: creating conversations, collecting scribbles, instigating adventures – which then get collected and redistributed. A feedback loop made out of paper, in a place.

We were clearly riffing on the work done by our friends at the RIG with their “Things our friends have written on the internet” and the thoughts of Chris Heathcote, Aaron and others who participated in Papercamp back in January. In many ways this may be the first commercial post-papercamp product? Or is it an unproduct?

Anyway – very pleased to see this in the world. The team in Milan is working hard to put it together live every night from things twittered and flickered and sketched and kvetched in the galleries and bars. It seems they turned it around in good time, with the distributors going out with their customer-designed delivery bags and bikes at 8am this morning…

Can’t wait to see how the palimpsest builds through the week, and also how ideas like this might build through events throughout the year.

Remember, if you have quests or questions for the roving reporters of The Incidental, then you can get hold of them @theincidental on Twitter.

UPDATE

I asked the roving reporters via @theincidental to track down Random International with Chris O’Shea‘s installation at Milan ’09, and they did!

Action-at-a-distance = Magic!

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Instorematic update

Chief Engineer Henry writes:

“Hello there,

We’re doing ok – slowly, but surely. I’ve been continuing to build & test in the evenings and weekends – I’ve built a ‘unit revolution’ of the new helix, using the original framework but with 00 gauge model railway to convey the postcard, which is supported on cardboard and held in place by some natty adjustable brackets which i’ve built from odd bits of plywood and acrylic which was hanging around.

test-build of one revolution of the spiral

Attached are some (in build) pics…
The parts were easy enough to make (especially with my natty new tabletop bandsaw) but I’ve been being extra cautious and testing what happens to the structure over time – I don’t want any of those subtle changes that were frakking things up with the last ‘design’.
The brackets need a little more work, in order to induce controllable camber – I think its a matter of a bolt per bracket, connected to the copper pipe.
customisable camber brackets
That way, I’ll be able to ‘dial in’ the amount of camber needed for each quarter of the helix (at the top, too much camber is a bad thing – it stops the truck because it hasn’t started moving very much, at the bottom you need quite a bit – the truck is moving rather quickly and has a tendancy to fly off – more camber required…)
The next stage is to complete the entire helix – which is a matter of manufacturing more of the same standard parts and slotting them together. The helix can then be tuned and the rest of the layout completed.
So, the carrying postcard should be able to decend via gravity. Hopefully the more finite adjustment of the track will mean that this will work fine…. hopefully.
the postcard carriage
I was giving quite a lot of thought to how the truck would get itself back up to the top – the last meeting with Russell fixed me on having a powered arduino controlled shunter to do the work.
All the other methods seem too complicated in one way or another. The shunter is simplest – it can either be battery powered (with a recharge station at the shop end of the track) or can be powered through the track itself, just like a model railway.
I’m inclined to go for the battery powered option – because then the track doesn’t have to be cleaned (which is a pain in the arse, and will be tricky considering how delicate the track supports will be….)
In *theory* once the helix part is complete, the rest of the track is very easy – about as easy as it was to make that bit of track we built previously. The next complicated part is the postcard pickup, and following that the part that pushes the postcard off the truck at the other end.”
Slow and steady wins the race!
Maybe…
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Picnic08: Internet Of Things

I missed quite a lot of Picnic, mainly due to getting together with the Dopplr team for a rare physical pow-wow – but I did manage to spend a good chunk of the Friday in the Internet of Things special session.

Speakers included Rafi Haladjian of Violet/Nabaztag fame and David Orban of Widetag/OpenSpime, and there were demos from Tikitag, and Pachube (Usman Haque‘s excellent new venture).

Sat in the audience was God-Emperor of Spime, Bruce Sterling which lent it an extra something. I managed to snag a Tikitag start kit, which I hope to have a play with this week – I’ll post some unboxing pics when I have chance.

It was one of those sessions where the palpable sense of the scenius is the thing, rather than the content so much (although there was a lot of good stuff in there too) – I came away with renewed enthusiasm for ‘practical ubicomp’ and all things spime-y.

I wasn’t sure whether the talks where being video’d, so I managed to record two of the speakers on my N95, so the quality of the audio isn’t particularly great.

So, with that disclaimer, here are the presentations by Matt Cottam of Tellart and Mike Kuniavsky of ThingM.

Design is seedy

From the Seedcamp about pages:

“There will be a diverse mentor network of serial entrepreneurs, corporates, venture capitalists, recruiters, marketing specialists, lawyers and accountants that will help the selected teams put together the foundations of a viable business.”

How about designers?

Technology plays alone are starting to lose their distinctiveness in many of the more-crowded areas of the marketplace.

Great service and interaction design are on the rise as strategic differentiators for products as diverse as the iPhone and Facebook.

Bruce Nussbaum in BusinessWeek:

“Innovation is no longer just about new technology per se. It is about new models of organization. Design is no longer just about form anymore but is a method of thinking that can let you to see around corners. And the high tech breakthroughs that do count today are not about speed and performance but about collaboration, conversation and co-creation. That’s what Web 2.0 is all about.”

The article that’s taken from is entitled: “CEOs Must Be Designers, Not Just Hire Them”.

Not sure I agree about CEOs breaking out OmniGraffle, but what about entrepreneurs?

I wonder how many Seedcamp teams will have a interaction designer on board, as part of the core – or even a designer as the lead entrepreneur?

Are they going to bake great design in from the get-go, or put lipstick on their baby gorillas?

I think it will be the former.

If there’s one Brit caricature of the entrepreneur, it’s the inventor – the engineer/designer/impressario: Baylis, Dyson, Roope!

Nussbaum’s article, in bulk is a speech he gave at the RCA, which traditionally has grown quite a few of those designer/engineer/inventor/entrepreneurs in the world of atoms.

Prof Tom Barker‘s crew springs to mind, as do some of the graduates of the Design Interactions course.

The line between hackers and interaction designers is blurring as they start small businesses that are starting to make waves in the big business press.

As I mentioned, my experience of HackDay Europe was that

“It really does seem that the hacker crowd in London/Europe at least is crossing over more and more with the interaction design crowd, and a new school of developers is coming through who are starting to become excellent interaction designers – who really know their medium and have empathy with users.”

So I have high-hopes.

I’m also glad to say that the Seedcamp team are going to have user-researchers, usability experts and interaction designers in their mentor network, including me for some reason…

Looking forward to it.

Design Museum Script Debate: Are Designers Slaves to Industry?

Last Monday I was invited to participate in a debate as part of the Design Museum’s ‘Script’ series, alongside Tom Barker of the RCA and the Design Museum’s new head, Deyan Sudjic.

Dejan Sudjic at Script, Design Museum

What I was doing in such illustrious company I do not know, and I’m not sure I acquited myself that well having got off a 22hr flight from Australia the day before (that’s my excuse and I’m sticking to it) but I had a lot of fun – thanks to the gracious hosts, the thoughtful and funny speeches of my fellow panelists, the intelligent questions and apres-debate pub conversation from the attendees.

Tom Barker at Script, Design Museum

What follows is my recollection of what I said, based on my notes I’d made before hand, and re-written a little to make some kind of sense.

There will apparently be an audio recording of the debate available online shortly so if you’re really bored you could listen to that and come back here to point out I said nothing of the sort at a later date.

Script: Design Museum, Monday 2oth March 2006

The question put to us is ‘are designers slaves to industry?’

It was put to me on holiday by Kyla (thanks for that!) and I must admit I wrangled with it quite a bit. My first instinct was to take apart the question, but my wife (who was a college debating champion!) told me that’s dull and no-one likes it when you do that, so I thought I would just try and connect together some dots that have been on my radar lately as they relate to what I think is the spirit of the question and hope they are good grist for our mill tonight.

Of course, the everyday reality of working in design for industry is far more multilateral and intertwingled than suggested by the question which I guess is designed to make us take some interesting stances.

Kyla told me I wasn’t to bring any slides, but I could bring some artifacts. So I brought a diagram (the walls of our flat are covered in diagrams…) by Charles and Ray Eames. [pass round diagram – Deyan Sudjic points out that it’s by Charles Eames…]

Eames office digram of design (c) Office of Charles and Ray Eames

The diagram features:

  • a shape that represents the concerns of society of a whole
  • a shape that represents the concerns of the client
  • a shape that represents the concerns of the design office

The intersection of those shapes represents the area that the designer might work with ‘enthusiasm and conviction’

Right now, I”d say nearly all of these representative shapes – of the vectors or influences on the work of shaping things – are in flux.

“Shaping Things” is the title of a book by Bruce Sterling which introduces the concept of ‘spimes‘: a neologism for a class of artifact or object which is data first and always, and a material object now and again.

I’d like to read a short passage from it now that describes our transition from an industrial technoculture of mass-produced ‘products‘, through the current age of software-enhanced ‘gizmos‘ towards the age of the ‘spime‘. [read ‘Shaping Things’ page 10-11]

An anecdote that might illustrate that we at the dawn of the spime age. The Tesco CEO – interviewed in a business periodical (I forget the reference for now) was asked what he would say was most important to the continuing success of the business. His answer might be suprising to some: not the properties or the stock on the shelves of those properties – but the database of the Tesco Clubcard loyalty scheme. From that dna of data, of relationships and preferences he could reboot the store.

Spimes could be seen as genes, recipes, songlines – digital incantations for ‘things’. Things that are gaining the ability through the ‘fabbing‘ technology of mass personalisation to sing themselves into existence.

If ‘things’ become transient – haeccities of need, context and available resource, then what does that mean for design?

Sterling suggests that we designers are wranglers, protocrats – choreographing and guiding constant, contigent, bespoke microsolutions rather than mass-producing products in response to general needs.

Moreover, he suggests that ‘citizen designers’ – the people formerly known as consumers in the industrial age – will take over the means of design and production from the elite class of designer put there by the needs and machinery of industry.

Another book that’s fired my imagination recently is John Thackara’s “In the bubble” He echoes this last point of Sterling and points to design as social fiction to deal with this science fictional situation. Service design is growing in importance right now, as we slouch up the slopes of Sterling’s spimeworld.

Thackara also points to growing need for co-creation: end-user community involvement in the design of solutions offered to them. He sees designers are facilitators in this situation – shapers of possibility spaces*, rather than things.

Thackara would suggest that we have nothing to lose but our chains but adopting these practices and becoming sherpas not slaves.

In conclusion: should this flux of multiateral forces: services not things, cocreation not lone auteurship, possibility data not material objects – be seen as slavery to industry, or would indeed it seem that unfamiliar to the Eames?

Perhaps not – they might be even tempted to paraphrase themselves: ‘design is doing the best with the most for the least’ – which to me seems a noble duty, rather than base slavery.

Thank you.

* some things that pop into my mind now which I wish I’d brought up if there was time at the event – Martin Pawley’s “Terminal architecture” and Neil Spiller’s discussion of the ‘architecture of the second aesthetic’ [pdf], perhaps even a mention of what games designers are thinking about auto-generating content and gameplay i.e. Will Wright’s numerous talks esp. about Spore.

BONUS LINK #1: Hot Thackara-on-Sterling spime-laden macroscopic action

BONUS LINK #2: Anne Galloway’s pulsing, growing, bibliography /ongoing police-action of the ‘internet of things’.