Iain Banks interviewed in today’s Grauniad (my emboldening):

‘Does he genuinely foresee a bright future for the human race like the one laid down in his Culture series? “The optimistic answer is that perhaps we can alter ourselves. There’s nothing intrinsically wrong with genetic modification; and if there is a bigotry gene, then they should start work modifying us. We are our technology, and we can’t turn our backs on it.“‘

» Guardian: Books | Iain Banks interview: “The word factory”

Fascinating article in the Grauniad today examining the origin of “al-Qaida” and the possible links to the Foundation series by Asimov, including the methodologies and mythologies of it’s central character, Hari Seldon.

“Seldon, like Bin Laden, transmits videotaped messages for his followers, recorded in advance. There is also some similarity in geopolitical strategy. Seldon’s vision seems oddly like the way Bin Laden has conceived his campaign. “Psycho-history” is the statistical treatment of the actions of large populations across epochal periods – the science of mobs as Asimov calls it. “Hari Seldon plotted the social and economic trends of the time, sighted along curves and foresaw the continuing and accelerating fall of civilisation.”

So did Bin Laden use Foundation as a kind of imaginative sounding-board for the creation of al-Qaida? Perhaps reading the book in his pampered youth, and later on seeing his destiny in terms of the ruthless manipulation of historical forces? Did he realise much earlier than anyone else that the march of globalisation would provide opportunities for those who wanted to rouse and exploit the dispossessed?”

It goes on to discuss the influence of ‘foundation myth’:

“More generally, the space opera sub-genre of science fiction offers the possibility of a massive expansion of self-mythologising will-to-power. In a 1999 New Yorker article on galactic empires, Oliver Moreton beamed up French philosopher Gaston Bachelard, author of The Poetics of Space, to explain all this: ‘Immensity is a philosophical category of daydream. Daydream undoubtedly feeds on all kinds of sights, but through a sort of natural inclination, it contemplates grandeur. And this contemplation produces an attitude that is so special, an inner state that is so unlike any other, that the daydream transports the dreamer outside the immediate world to a world that bears the mark of infinity.'”

Tangent, sidenote-to-self: What influence does the emerging doctrine of emergence and network-theory have on these world-views? Are there the seeds of more mythology and madness in the small-worlds view? Would it underline in the mind of a modern-day Hari Seldon the possiblity of prosecuting a psychohistorical masterplan against the powers-that-be?

And the last words goes on the power of foundation-myth vs the views of French philosophers go to David Rees of ‘Get your war on’ fame:

“Most of his e-mails these days are from fans, but he does receive the occasional bit of hate-mail.

“You people make me sick and I hope all of you are beaten in the street like the hippies you are,” begins one such missive. “If you people have such a big problem with President Bush and the war, than [sic] move somewhere like France where being a pussy is welcomed,” the writer continues, before finishing with a flourish: “Take a shower and cut your dreads off, fag.”

Rees, who for the record lives in New York with his fiancée, Sarah Lariviere, and whose hair is generally lightly tousled, finds this sort of communiqué ironic, since he too got swept up in the patriotic fervor after Sept. 11.

“The attacks made me think a lot about America, the things I like and dislike about it,” he said. “I got a copy of the U.S. Constitution and read it through a few times. I do think America is a remarkable nation in many ways, and our founding documents are incredible. “

» The Guardian: Review: “War of the worlds”

» Chapel Hellion: David Rees Interview [via the LMG]

From a Will Wright interview on gamestudies.org in which he talks about his design philosophies and what he’s learnt from building his various Sim-Everythings:

“At some level I want people to have a deep appreciation for how connected things are at all these different scales, not just through space, but through time. And in doing so I had to build kind of a simple little toy universe and say, here, play with this toy for a while.

My expectations when I hand somebody that toy are that they are going to make their own mental model, which isn’t exactly what I’m presenting them with. But whatever it is, their mental model of the world around them, and above them and below them, will expand.

Hopefully, probably in some unpredictable way, and for me that’s fine. And I don’t want to stamp the same mental model on every player. I’d rather think of this as a catalyst.

You know, it’s a catalytic tool for growing your mental model, and I have no idea which direction it’s going to grow it, but I think just kind of sparking that change is worthwhile unto itself.”

This is exactly where my head is right now. Don’t Make Me Think = Don’t Let Me Play. There are a set of emerging technologies and applications which demand that play be part of their existence. That how the individual flows through the experience is not determined by rigid persona-driven design, but by the feedback loops of both their ongoing behaviour within the system and the socially-generated structure created by their peers within the system. They demand that we construct our own understanding: play with the system in order to understand it and extend their understanding of whatever the digital experience is simulating or augmenting in the real world.

Winnowing down tasks to those that a user can follow on trammels, making language and location unambiguous, communication clear and concise – and all the other good stuff we practice every day when making online experiences have their place for the majority of applications, but not for social-software.

Designing the topography for play, the landscape to enable all these possible flows, all these possible experiences; and making it sustainable, enjoyable and viable to build is something that needs attention in the theory and practice of user-experience design. Maybe those in e-learning field as well as the games industry have much for me to learn from?

I’m slap-bang in the middle of this right now – Just started with a team trying to create a very complex suite of ‘social software’ that supports all sorts of complex experiences. I’ll try and report back on the failures and sucesses of designing in this domain as often as I can.

But while I’m at the beginning, does anyone have any wisdom to share?

Matt Patterson has emailed me with a great response to my post on humanising technology, which he’s kindly allowed me post here:

Matt,

I seem to recall making a couple of ill-prepared parries when we talked briefly about humanising technology. The concept has been bugging me and I’ve finally managed to find time to sketch out an argument. (you should try thinking about design and organising a wedding simultaneously…)

> Got very annoyed at the Design Council the other night. They were
> pitching their series of talks on ‘Humanising Technology”. Strikes me
> as a very odd phrase: ‘humanise technology’…

I think that you hit on a fundamental problem with the way we deal with technology. I’m not convinced by your flint axes thing, more of which later.

> To separate and demonise ‘technology’ seems false. It’s what makes us
> human. It’s our evolutionary distinctiveness.

The separation and making occult of technology is the story of late-modern technological development (commercially exploited, industrial revolution onwards). The separation of technology and making it hidden served the purposes of the possessors of technology – it made them money, and prevented other people from competing with them. Even earlier than late-modern we have the fuss caused by the publishing of Moxon’s Mechanick Exercises – the first howto for printing. It told of printing, and of building printing machinery. The ‘black art’ wasn’t called that for nothing – printing was a skill closely guarded and passed on through apprenticeships, thus keeping the number of competitors down. Conditions imposed on journeymen workers – graduated apprentices – bear this out.

> And anyway what’s so bad about technologising humans?
>
> Would the cro-magnon Design Council be complaining about the
> distinctly un-apelike flint axes that the crazy stonehacker kids were
> coming up with, and staging talks on ‘simianising technology’???

I think you’re missing the point, as are the Design Council. I think you’re both missing by a whisker. Technology has always been about a certain kind of distance, of abstraction. Axes and spears allowed the abstraction of killing – it didn’t have to be by hand anymore. Neither were the axes about technologising cro-magnons, by which I mean moving society’s centre from family grouping to proto-NRA axe clubs. They were about enabling society’s centre to remain where it was in changing times. There is evidence which suggests that agriculture was developed as a response to changing climate forcing people to invent new technology to remain living as they were.

Having said this it’s also clear that as technology begins to change our interactions with the world those interactions begin to change us. Agriculture allowed sufficient quantities of food to be grown to enable people to survive in their changing climate while the need to tend crops forced nomadic peoples to settle.

> the ‘humanisation’ of technology via graphical user interfaces as the
> creation of a schizm between the technologically-adept and conversent
> Morlock elite and a growing group of Eloi in thrall to the GUI,
> living in a dreamworld they have no control or agency within over
> that allowed by their unseen and incomprehensible Morlock captors.

I think that’s probably a misinterpretation of his position (or at least, it’s a misinterpretation of my interpretation…). Mediated experiences are the problem here, where the mediations are obfuscations, enforcing agendas and denying access. As for the thrall and the schism I think we need look no further than the legacy of the industrial revolution’s occult entreprenurial technological capitalism on the one hand, and the desire for recognition and status among techies which has led to l33t h4x0rs on the other. Schism is good for business, and schism allows an poorly-understood morlock workforce to become insular and dependent on that insularity for status and approbation.

An interesting counter here is the shaman. The shaman was the possessor of occult knowledge, to be sure, but they were are critical part of the life and community of the tribe. I think we can blame western society’s stratification and segregation for the acceptance of the schism.

> What’s the middle ground? Can we make technology, and computers easy
> to use while maintaining the transparancy, freedom and agency of
> command-line culture?

I think we have to remember that Unix was conceived as something of a humanising technology thing. It tried to take all the good bits from everything that had gone before and threw in some new bits which would help make everything work better and me easier to understand. I’m under the distinct impression that Unix gave us hierarchical filing systems.

Perhaps we (by which I mean any of us who speak Command Line) are operating under a similar delusion to the people who use GUIs – that we are controlling our computer entirely, that it works the way we want – with the only difference being a generational one (of use not age).

Perhaps the difference between you or I and George in reception is that we have seen the patterns in what happens and can abstract, generalise, and re-use that information. I cannot write C or assembler – they are too low-level, but I can write Perl, and the patterns I have seen in Perl allow me to talk to and understand people who programme in Assembler.

A way forward could be this: that we (as a society) stop seeing techies as a separate breed, but integrate them back into the normal flow of life and work. This ought to have the benefits of making non-morlocks less like eloi and non-eloi more like morlocks – with everyone meeting in the middle. Along with this runs the thread of understanding what other people do, and thus being able to build systems which work for them, and thus re-establishing a degree of transparency in the way things work.

Other things would begin to taught in such a way that the patterns and abstractions would be recognised and emphasised so that people could talk to each other and understand, in part, what the others were saying. More transparency.

I don’t think we can abandon the idea of separate roles. I learnt to do division on paper in junior school. They don’t do that now, they have calculators all the way. This means that other things can be learnt, and new things can be learnt at the other end. This is how we progress, surely: we build on an established base
of knowledge by using it and not reinventing the wheel. We build up dependencies here: to do maths I need a calculator so I need someone to build me a calculator… The critical part is to maintain a diverse community, so that I
understand that there are dependencies, and that things do not exist in isolation.

In a talk at DIS Tom Moran talked about adaptive design – systems which are built on top of by users, so that the systems become shaped by the way people work and not the other way around. Perhaps a notion of diversity will allow people to move the focus of design from the final whole to the unfinished, evolving, connections. I think that a Lego Technics operating system would allow a degree of transparent abstraction: that my mum could use the system arranged as it came (perhaps a racing car [with moving engine, gears, etc]).

However, the fact that the system is a synthetic construction is obvious, even if Mum can’t quite formulate an entirely new synthesis. She probably will be able to add bits, or take some bits away. Someone else (me, perhaps) will strip the construction back to its constituents and reconstruct, reformulate and make the racing car into a space ship.

With Lego Technics set the thing which allows me to do all this is the fact that connectors are almost entirely universal, so I can recombine bits as I like.

Enough!

Regards,

Matt

Matt’s site: EmDash is awfully pretty.

Peterme also gave me a good fact-checking and raking over the coals about that post, and I’d recommend you read that too.

Dan Hill has some more Tom-Moran-inspired tangents here.

I haven’t really got a good response to any of this at the moment, and I think I’ll just be content to stay at an unreasonable, sloppily-thought-out, superposition for now…

This from Steve Portigal‘s notes of IDSA2002 conference [found via bradlauster.com]

“Some cultural models that were presented by Josephine Green of Philips:
 
In agricultural times:
god
religious authority
political authority
men
women and children
 
In industrial times, science became the new god:
Science
Experts
Political authority
Men
Women and children
 
The emerging model from their research was a little harder to understand – it as a knowledge-based flattened “pie” where the anchors were truth/energy/quantum soup/”the void”
 
I can’t begin to do it justice, I’m afraid.
 
She suggested the emerging values included:
Empowerment (moving from consumers to citizens)
Belonging (sharing values)
Responsibility (considering others)
Care/preserving nature
Holism”

So tantalising – I want to know more about ‘the pie’ and ‘the soup’ dammit!!! I’m imagining that Josephine’s two course meal might have more than a little overlap with what’s on David Bollier’s menu. Reading his piece “Reclaiming the commons” was galvanising.

MattW posted:

“You ever get a feeling that humanity is on the verge of an enormous, defining change?”

Kinda. I’m more of the feeling that there are tiny, shimmering eschatons all the time. One of them happened a while back, when we started making technology that demanded new thinking in terms of commerce and governance. The ripples get bigger through time, and the whole ‘war in heaven’ geeks vs. hollywood thing is the result. Lessig, Bollier et al are maybe put in the chicken-little camp by some, but they can see the counter-tidal-wave that will engulf us all if we sleepwalk away from the notion of a commonwealth.

“It is time to revive this tradition of innovation in the stewardship of public resources and to recognize its appropriate role in the economy and civil society of the twenty-first century. The silent theft of our shared assets and civic inheritance need not continue. But first we must recognize the commons as such, name it, and understand the rich possibilities for reclaiming our common wealth”

Bollier’s point is a very good one for graphic designers/IAs/experience designers/communications-professionals/Whatevers. We who make the invisible visible could play a great part in supporting the efforts of those are defending our common wealth.

As Hillman Curtis says:

“Think of it this way: a concept is an idea. Our job as designers is to visually explain that idea.”

What we do is make ideas graspable, the intangible almost tangible – we pride ourselves on this!

Here is a problem of pure design if ever there was one. Make tangible this thing, this concept of the commons. Solve the problem of conceiving of its enormous value caused by its value’s incalcuable nature. Pure communication. Absolute clarity of explanation, infused with passion.

We should be relishing it! This is the part of the fight we can win!!

Already, the EFF have thrown down the gauntlet to us with their tinsel-town club parody flash movie.

Imagine xplane, or 37signals communicating beautifully the implications of changes in technology or legislation; or prototypes and scenarios that create business advantage from the commons whilst defending and protecting it.

RSW‘s cabal of contributors making ‘Understanding the Human Commonwealth’ the sequel to ‘Understanding USA’. Scott McCloud updating the Joni Mitchell problem – i.e. “you don’t know what you got till it’s gone’ for the digital age.

Ya dig?

There is a necessary and unique contribution that designers can make, to be sure. Unlike our geekfriends though, are we a bit too fond of the status-quo’s protection to care?

More broadband-shmoadband, I’m afraid.

The forehead-slapping is happening with disturbing regularity these days; as is my writing something here in response to the increasingly-infuriating new media section of the Guardian. The folk at the online section of the paper should walk across the office every so often and give the media folk a good clue-slapping.

Remember the Pew report on habits of broadband usage? Here’s the entry on boingboing.net with a link to it.

Well, David Docherty, “MD for Broadband Content, Telewest” in his weekly free advertisment column in the new media section of the Guardian has stumbled across it, and spun it in a spectacularly strange style towards the ‘broadband-needs-high-quality-content’ arguement.

Docherty picks up the main points of the report: that those with broadband connections enjoy creating as much as consuming. And, that their patterns of usage are those of frequent ‘snacking’ of services and information plus, longer sessions of creation or sharing services and information.

He even admits to having his own blog, but forgets to share with us the URL (or whether he allows vistors to comment on his posts…)

However, he attributes this to the speed of the connection, and the mysterious allure of that ‘dark matter’ of the web: “rich content”*. The speed of the connection, or more specifically the lack of latency in the reponsiveness of the web might be part of the appeal of broadband (it certainly is for me) but this then becomes inversely-proportional to the ‘richness’ of the content (cf. ‘Loosemore’s law’).

Always-On is still the killer property of broadband connections; the speed of the system is a close second. The speed of that system is, still however, contingent on the design surrounding and containing the information and services** going through it. ‘Rich content’* smacks of cholesterol-laden cream pies clogging up the newly-widened broadband arteries of the web.

Of course, even the most fit and healthly of us like to pig-out on something that’s bad for us every so often. Does that mean that we create industries that we later try and sue because we didn’t realise how bad they would be for our health?

The Pew report’s main message for Mr. Docherty should be that the always-on, connected-community would rather bake their own tasty treats and share them with each other, than be force-fed the dubious confections dreamt-up by ‘rich-content producers’. Maybe Telewest would be better off looking after it’s delivery business that trying to play master pattisiere…

—-
* please, can someone tell me what makes ‘rich content’ so, well, ‘rich’??

** I’m experimenting with forcing myself to replace the word ‘content’ in anything I write with what I actually mean in that context, with revealing but often excruiating results.

From Dan Gillmor’s live coverage of Larry Lessig’s keynote at O’Reilly OSCON:

‘”Never has there been more control” of creativity, Lessig says. “Never in our history have fewer people controlled more of the future of our culture, ever,” he says.

Worried yet?’

» Silicon Valley | 07/24/2002 | Open Source Conference 2002

“This is the next century
Where the universal’s free”
Blur: “The Universal”

Read this entry over at Kottke.org, which started me trying to sublimate my thoughts around a recent mental obsession: the universal machine. So bear with me while I try and stick ’em here in the outboard brain.

Universal machines are the idea at the centre of what is being defended or railed against lately, whether it’s copyright protection, Palladium,
Broadband-doesn’t-need-content, or OpenSource.

For instance, Jon Udell’s take on Palladium (which in turn quotes from a salon article):

“Society must either give up on copy protection or the general-purpose PC and the Net.” And no matter how hard Hollywood tries, Felten argues, society will eventually choose the latter because “the sheer value of the Net and computers is so much greater than any value that copy protection can provide.”

Here is the use of an innocuous but super-important phrase, refering to computers, the net, and digital devices as a whole: “general-purpose”

The fabulous (and British-invented!) concept of the ‘general-purpose universal machine’ is under attack in all these arguements.

The subtext is if Palladium, or something similar succeeds, then values will be hardwired into that which was formally Turing’s “universal machine”. The personal computer, will be bounded by a set of values, set-up to tip the balance against the edge, the individual and towards the centre, the corporate.

As the picture is consistently painted, these vested interests are looking to preserve a market hegemony over data and intellectual property. They would rather that the heterarchy of the web looked more like a tree structure, or a river delta where all the tributraries of attention (and value) flowed to them.

Alan Turing’s legacy is at the centre of all these issues… I think it should come out in the open and be debated of itself. It’s value should be promoted and understood by all.

The Felten quote assumes that “the sheer value” of this big and tricky concept is self-evident. Just look at the comments on Jason’s piece about explaining the damn thing. It’s not.

The best I’ve seen is Mr. Scott McCloud’s explanation in Reinventing Comics. There is about a 5-6 page diversion where he stops to explain where computers and the internet evolved from, and why they are strange, different and powerful additions to the canon of human invention.

I photocopied (ahem.. fair-use?? ach… sorry Scott) this section and put it in the pigeonholes of everyone in Sapient London. Stimulated a lot of great discussion, and more importantly understanding of why we (the design team) loved the web. As a base-line, a glossary for understanding, it was great.

And finally:

“An environment which is ordered in precise and final detail may inhibit new patterns of activity. A landscape whose every rock tells a story may make difficult the creation of fresh stories. Although this may not seem to be a critical issue in our present urban chaos, yet it indicates that what we seek is not a final but an open-ended order, capable of continuous further development”
Kevin Lynch – The Image of the City, 1963

The universal machine is damn important. Selling it’s importance right now in ways which real people get is imperative. The connected fate of cities, software and minds… may depend on it?

Just heard something about the Earth Simulator on BBC Radio4’s ‘Leading Edge’ science magazine programme.

Immediately, simultaneously reminded of Gelertner’s “Mirror Worlds” and Morrison’s Filth.

Lee has blogged his rough notes from the talk Jessica Hammer gave us at BBCi on Monday.

She was great – really chewy stuff, sparking a lot of ideas and arguements it’s wake.

» evilcoffee.org / blog / Jessica Hammer – Interactive Narratives