“I’d kind of like to take on some of the points made
here in this forum, and also peter’s observation that ‘real’ physical
architecture emerged from a basic human need for shelter.
In ‘real’ architecture, there is very often a tension
bewteen the ‘demand’ side (client, project manager, special interest
group [usability engineer?]*) and the supply side (general and
specialist contractors, engineers) – the architect (in a traditional
project model [say, JCT80 contract model here in the UK]) does a number
of different things: asnwers the brief of the demand side, inject
his/her own parti/vision/style to the realisation of it, and mediates
and shapes the overall process in order to produce something as near as
possible to that orginal vision so they don’t get their arse sued off
by the ‘demand side’.
(* real architects are notoriously bad for not designing for end-user’s needs…)
‘real’ architects attend college for 5-7 years, and
usually aren’t acknowledged as ‘hitting their stride’ until at least
4-5 years into a professional career.
I just spent a couple of months at metrius, which is the
‘experience’-focussed arm of KPMG’s e-business consulting operations.
One of the exciting things about that was that the SCALE of KPMG’s
warmachine kinda opened up the SCOPE of what we could feasibly affect
with human-centred design. Through alliance partners and the like we
could feasibly reach every e-enabled part of a business, right down to
the guys in the white vans installing the 10base-T.
That was scary.
As Mies said: God was in the details, and suddenly they
could all be part of our resposniblity. True arhcitectural
responsibility. We discussed this notion as something that EVERYONE in
the team had to feel (a little like peters riff on user-centrednes
being everyone’s responsibility) – that the information or experience
architecture was a THING, a PROCESS, a layer of GLUE rather than a
person or a role, and that EVERY SINGLE PERSON representing the
realisation of the clients needs, and the vision and value we could
professionally inject to both meet and EXCEED those needs had to be
able to express it, hold it in their heads, and understand their place
in making it happen.
This is not to say that those who specialise in
producing structure for information retrieval, for creating interaction
design, for organising content or any other of the hats that ‘IA’s wear
aren’t part of that – they absolutley are – but making the IA a thing
and not a person just seems to make for a more fruitful process,
leapfrogs a load of navel gazing, and makes an easier ‘sell’ to
IA is all around us, it binds us and penetrates us, holds everything together – it is what gives a Jedi his power…
Right – my other point was about the orgins of REAL
architecture and parallels that might be drawn to information
architecture… I guess a fair few people here may have read ‘how
building learn’ so some themes may be familiar.
As nice a defn. of architecture as I have ever heard was
from my old prof. at architecture college who said ‘architecture is the
elegant and satisfying arrangement of expended resource’ – kind of
colliding his own pragmatic views of arhcitects as process engineers as
well as product designers if you like with Le Corbusiers more
poetic/heroic view of architecture as the ‘masterly arrangement of
forms in light’.
Peter states that architecture emerges from the human
need for shelter – and vernacular building styles produce powerful
robust solutions – they also give rise to more poetic form – the
identification of place, and the acknowledgement /amplification of
nature are two themes often seen (more on vernacular architecture in
another old prof of mine, simon unwin’s fabulous book:
In that book, simon’s root definition of architecture as
its “conceptual organization, its intellectual structures” interplays
with this being something ALWAYS there, in parallel with the basic
maslow-ian need for shelter. Organisation, defination and poetic
connection to something bigger are ALSO emergenet properties of
archiecture – which are now seen as the defining qualities of GREAT
In information spaces, one can see an emergence in the
vernacular (geocities, blogs etc?) in answer to higher human needs of
expression, communication, social identification AND the basic
organisation, usubility, cognition – This is often not address by the
bloodless intellectual arguements about information architecture
grounded in other media, other professions, other domains – it
shouldn’t be ignored, as neither should this nascent domain’s
connections to more established bodies of thought.
just a spur to thought…”