Don Norman on Eloi Vs Morlocks

“Kids don’t have a clue about how things work. Sure, kids can whiz through a lot of menus and commands, etc. But I understand what is
happening underneath — they are clueless. This bothers me.

Society seems to think that because kids have memorized the actions required to
get something working that they understand it. “My kid is a whiz at technology,” they brag. This scares me. This is why China will become the dominant nation and the US will fall behind. We don’t understand that true knowledge is more than learning how to push the buttons. In fact, those with true knowledge are not necessarily adept at using the stuff. Let’s not confuse one with the other.”

» Peterme.com: Don Norman on the UI generation gap

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