Underneath the fairly-depressing mood-music of 2013 so far, the motorik backbeat of progress into a brighter future can be faintly heard…
Dopplr feels a long time ago
It still works, and I still use it, but more and more for recalling details of the past for various bureaucracies. I’m still proud of what we did as a little team there.
The “Oh, Shit…” and the birth of BBC News Online
Back when I was in architecture school, about one million years ago, one of our tutors – I can’t remember but I think it was the brilliant Malcolm Parry – used to delight in taking us on site visits to semi-famous, or at least distinguished buildings; and then guiding us as fast as he could to an example of what he called the “Oh, Shit.”
The “Oh, Shit” was his short-hand for the condition of best-laid plans meeting reality.
When all the drawings, sections, detailed drawings and meticulous sourcing in the world clash with odd corners of the physical world, weather, materials and not least the vagaries of human labour.
It’s what Bryan Boyer calls the “Matter Battle”. He puts it beautifully:
One enters a Matter Battle when there is an attempt to execute the desires of the mind in any medium of physical matter.
Here’s a prime example of an “Oh, Shit” – on 10 Hills Place by Amanda Levete (which I wrote a little bit about here).
Malcolm held that the mark of a great architect or designer was not that there were no “Oh Shits” – he saw it as fundamental natural law that there would be – but how the designer resolved it.
How tasty the lemonade made when the team are handed lemons.
This came to mind when I read the recent article on The Register about the launch of BBC News Online, 15 years ago (!) last month.
I have a bit-part in the article:
Matt Jones’ design team had come up with a set of HTML layouts that followed best practice guidelines, but nobody was wedded to the styling, which made use of putty-like beiges and greys.
The BBC at the time was going through a corporate rebranding exercise, which involved commissioning a new logo from design agency Lambie Nairn. The BBC had used sloping letters for its logo, with few variations, since 1962. Lambie Nairn straightened the characters, and changed the font to Gill Sans, and the letters looked better on computer screens. The new logo had yet to be unveiled to the public, and only be made public on 4 October in 1997. Everyone was ordered to work with the WPP-owned branding agency. So rather reluctantly, the News Online team sent their templates to Lambie Nairn with the invitation to “reimagine” them.
Almost overnight, a junior working at the agency, who had no web layout experience, sent back a new set of designs. “Mike, Bob and I looked at them and thought these were so much better,” said Karas.
Without kicking up a fuss, Jones set to work rewriting the news website’s HTML, even though this meant revising every template in the system. Jones would become creative director after the site’s launch, giving News Online a clean, simple and consistent look, and some clever and subtle touches. Even today, the first News Online pages look clean and modern – one of the few websites from 1997 that hasn’t dated – and look better than their contemporary versions.
A few inaccuracies in this – the chap described as “a junior at the agency” who came up with the Lambie-Nairn proposals was an excellent fellow Welshman called Gareth Mapp, who was in fact a senior designer there at the time, but he came from a print and moving image design background, with no experience of the web. This wasn’t unusual back in 1997.
Also, we’d been working on layout/visual proposals with a small design agency called Sunbather that I’d worked at previously, who were soon to be acquired by Razorfish . Mike Bennett (now of Oil Studios) continued to work with me in the aftermath of the Lambie-Nairn U-Turn to resolve the designs a little more. The brilliant Pete Lane, Sam Urqhart and Jude Robinson really then made the miracle happen turning them into HTML and other front-end code.
Anyway.
This was the “Oh, Shit”.
Matt Karas remembers me and him sitting in the BBC Canteen, overlooking the fabled Blue Peter Garden – the statue of Petra the dog staring at us judgmentally, while we re-drew every template of every page of the site by hand to figure out how we could make it work.
We had 48 hours from the time the designs from Lambie Nairn came in and Bob Eggington/Mike Smartt approving them, and the deadline for getting the html ready to keep the site on track for launch.
Committing to the new designs, and throwing away the months of work we had done was hard.
But we all felt the “Oh Shit.”
We all felt that the new direction was the right direction.
I think recognising this – when there is a path from a crisis that involves risk but rewards you hugely – with something you wouldn’t have imagined, is at the very heart of design. It’s certainly an incredible feeling when it works, when the judo-flip flows just so, and you end up somewhere brilliant.
That’s something the team at BBC News did 15 years ago – a team I’m really proud to have been a part of.
The UK needs a new age of STEAM, and the Ebacc won’t make it happen.
In the UK, the conservative government is trying to remove art and design subjects from the core of their new curriculum, the ‘EBacc’, which the Tories want to focus around readin’, ritin’ and ‘rithmetic.
This is, of course, pretty disastrous.
An age of STEAM – Science, Technology, Engineering, Art and Mathematics – (rather than just STEM) is what the UK needs to survive in the foothills of the 21stC. The PM David Cameron et al make a lot of noise about supporting “Tech City” etc., but without nurturing inventive thinking at early stages of kids educations, we won’t be able to compete against bigger and better resourced countries.
A friend of mine, Joe McCloud got a bunch of design firms to get behind a campaign against this – called “#includedesign” which you can read about here: http://includedesign.org/
I’m pleased to say our company, BERG is signed up.
I was contacted by a journalist from Dezeen with a couple of questions about the campaign, the importance of design teaching in secondary education etc.
Sir Jony Ive in the mean-time signed up to the campaign, so I imagine that was a bit more newsworthy, so understandably my answers weren’t used in the piece!
FWIW, I thought I would post my responses here:
1. Why do you think its important that design is taught in schools?
Three reasons to come to mind.
1) is brutal economics. Global competition for jobs, work, wealth means we as a small country need to out imagine the bigger ones. We’re good at that at the moment. Why not invest in that? We’re not going to ‘out-grammar’ or ‘out-times-table’ China or India. Art and design sharpen the imagination, even if you go on to to be a biologist or a banker. It’s beyond foolish to drop them. We need to invest in our Gross National Imagination to survive the 21stC.
2) is improving engagement in schools. I’m not a teacher but I think there is a halo effect from good design teaching that makes other subjects shine for kids.When I was a kid CDT (Craft Design and Technology) was the great leveller. I had great teachers. The nerdy kids and the tough kids did as well as each other – and stereotypes of how well you were meant to do broke down. That lead to kids breaking out of their pre-assigned paths to not-much, and got them enjoying education. Design education could be an engine of social mobility!
3) Being ready for the future. Most of the jobs we do every day at BERG hadn’t been invented when I was at school. Teaching design, making, and inventive thought at young ages will prepare kids for the jobs we can’t imagine now. With a bit of luck they’ll invent them.
2. What do you think will happen if the proposals to drop design become a reality?
I think a lot of people who wish it was still the 19th Century will be very happy – until they realise that they’ve undermined the UK’s place in the creation of business and culture for a generation.
Visit #includedesign, and if you can contribute your voice to the campaign, please do.
This.
A year to the day
More or less a year to the day from announcing it, we (BERG) are shipping the first BERGcloud product, Little Printer.
What’s more it’s shipping to paying customers in Europe and the USA from a supply chain system we set up for SVK in beautifully-designed packaging we crafted in-house.
I didn’t really have any involvement in the project – I mainly work on our consulting gigs that enable us to invest in our our product development – but I’m still enormously proud to have been included in this company photo a year ago when we celebrated the announcement.

^ photo by timo
And, even though I’m not in the studio at the moment, I’m super-pleased for them all today as the first products wend their way from warehouses to their new owners.
Fire, smoke and steel on shifting sands

The area I grew up in is in the news in the UK this week.
There are to be major job losses at the steel works in Port Talbot, where my mother, father, and grand-father worked.
My dad was an engineer there, and my mother was a computer (at least until she married by dad and started their family.) I never met my grand-dad, he died before I was born, but he was an engineer at the steel works during its establishing years, who earned an MBE working on refining the steel-making processes there.
It is literally the crucible of my family, and massive part of the psycho-geography of my early life.
It is a huge industrial site, that dominates not only Port Talbot but can be seen for many miles – lit by flame and sodium-light at night, perched on the coast of Swansea Bay.
From the highlands surrounding – the rather-grandly named ‘Margam Mountain’ you can see it nestling/infesting the border between biomes – sandy, scrubby dunelands and lush welsh ‘rainforest’.
Glance to the left and you see Margam Castle, the grounds of which my mother and aunt grew up in – daughters of the Talbot family butler.
You can also see the sands of Kenfig, and the lake at the centre of the nature reserve (a ‘SSSI’ – Site of Special Scientific Interest) – where I spent many weekends as a child in the early 1980s as part of a nature conservancy group for kids.
The lake has legends associated with it – most notably that of a sunken city beneath it, but the formation of the lake and the dunes has more to do with changing tides, climate and the forces they can wield.
And now, changing tides of capital and globalisation are at play on the landscape.
I wonder if subliminally I learned something about the history of power and landscape. Something of the disregard the rulers of the industrial age held for the environment, contrasted against the deep romantic love for nature from those who worked for them.
It’s more complicated than that though – not as clear cut.
Something as big as the steelworks becomes a force of nature, both in its impacts on the local ecosystems – and symbolically.
It becomes landscape.
Ridley Scott on the inspiration a similar industrial landscape had on him:
There’s a walk from Redcar into Hartlepool … I’d cross a bridge at night, and walk above the steel works. So that’s probably where the opening of Blade Runner comes from. It always seemed to be rather gloomy and raining, and I’d just think “God, this is beautiful.” You can find beauty in everything, and so I think I found the beauty in that darkness.
The steelworks imprinted something like this on me early – perhaps not beauty, but majesty in the industrial.
The news this week is very sad – overwhelmingly for the people and their livelihoods that it effects. Environmentalists probably won’t mourn the passing of the steelworks, but those of us who find ‘beauty in the darkness’ might.
Sold: One Brompton
I got my Brompton six years ago, while I was still reverse-commuting every day from central London to Hampshire. Nokia’s UK design studio was located in glamorous Farnborough at the time, and quite a few of us travelled west from Waterloo for an hour or so, where there was a incredibly-depressing shuttle bus to the anonymous office park where we drank a lot of tea and tried to seduce implacable engineers and product managers with endless flash mockups of what we thought were better UIs than s60.
But that’s a tale for another day.
The train ride you could cope with – competitive crosswording with Matt Brown, Joe McCloud’s stream of consciousness narration of the suburban landscapes we trundled through (think Jonathan Meades meets Bill Hicks), Eddie’s terrible puns – but wait for the shuttle bus and the cramped, smelly bus ride itself were the last straw for many, who opted to bike the last couple of miles to the office every day instead.
There were a few tribes – the fast and furious fixies of Adam and Silas, Tom and Mattias the oak-legged mud-loving MTBers… and then, me… initially on a Strida, with its rubber belt, tiny wheels, pennyfarthing-seating and terrifying twitch-steering.
Despite it’s quirks, I loved the Strida – at least compared to the shuttle bus. It was perfect for the train -> work -> train -> pub -> first floor flat daily life I had back then.
The lack of gears started to be noticed on even the slight climbs between Farnborough station and Nokia HQ, so after only a few months, in September 2006 I upgraded to my Brompton.
Up until last year it was my primary bike – until I started cycling my entire route to work rather than folding up and getting on the train. It sat forlorn in the studio, and then my kitchen – until last Saturday when I sold it to welovebromptons.co.uk, from where it will hopefully find a new home.
I loved my brompton as I’ve not loved many of my possessions. Not only for it’s utility and efficency – but also for what it represented: British design, engineering and manufacture.
I was fortunate to be invited to the Brompton factory in 2010.
I believe that at the time it was (and it still maybe) the only full manufacturing site in London. It was fantastic to see the skill, care and attention to detail that was given to every process.
Also the integration of design, engineering and manufacture – the continuum of concern that the designers had for the material and human processes at work in the factory.
Design was not an abstract activity, but an integral one – with a tight feedback loop from the shop floor, the testing suites, the customer service.
And the shop floor itself was a treat for a designer – a rainbow of coated metal…
So, sadly it’s goodbye to all that for now, no longer will I be able to tuck my green machine into the convenient parking bay provided by The Shepherdess…
But I dare say I’ll own one again, one day.
Handsome, handsome machines.
One of my favourite bits of information design
I came across this in my flickr archive. You could give people the tide times, but why chance it. Brilliant.
Two quotes from “The Rest Is Noise” by Alex Ross
From Chapter 14, “Beethoven Was Wrong”, on Steve Reich’s accidental composition of ‘It’s Gonna Rain’
“In one sense, all he done was to isolate a technological quirk: the machines essentially wrote It’s Gonna Rain by themselves and he was simply smart enough not to stop them.”
from later on in that chapter – less profound perhaps, but no less wonderful:
“[Philip] Glass also worked as a plumber, and one day installed a dishwasher in the apartment of the art critic Robert Hughes.”
That would have been one for http://awesomepeoplehangingouttogether.tumblr.com/



















